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Kindling documentation

Company workspace

These guides cover the company side of Kindling: the workspace, programs, advocates, submissions, payments, and reporting. Each page describes what the product does today, with limits stated up front.

Getting started

  • What Kindling does

    How advocacy-led growth works in Kindling — programs, advocates, submissions, and payouts, and the vocabulary the product uses.

  • Set up your account

    Subscribe, accept the agreement, complete onboarding, and finish the setup that has to be in place before your first program can pay anyone.

  • Set your tax and payout identity

    Enter the EIN, legal name, and address Kindling uses as your payer of record for advocate disbursements and 1099 filing.

Programs

  • Create a program

    Walk through the five-step Kindling program wizard, what each field accepts, and the difference between saving a draft and activating.

  • Program settings reference

    Every field on a Kindling program's settings page, its accepted values, and what it controls today.

Advocates

  • Invite advocates

    The two ways advocates join a Kindling program, invite codes and your public program page, and what an applicant goes through before their application reaches you.

  • Invite codes

    Create shareable invite links for Kindling programs, scope them to one program or all, set a usage limit and expiry, disable or delete them, and read the status list.

  • Review applications

    Where to approve or decline advocate applications in Kindling, what an application shows you, and what each decision does.

  • Manage your advocates

    Read the Kindling Advocates screen, its Approved, Pending, and Archived tabs, the roster columns, the Blocked filter for advocates who cannot be paid, and the advocate profile page.

Submissions

  • Review and approve submissions

    Review advocate posts in Kindling, approve or reject them, understand what approval commits you to, and work the queue from the program's submissions tab.

  • Rejected posts and resubmission

    What happens when you reject a submission in Kindling, what the advocate sees, and how a corrected post comes back to your queue.

Payments

  • How advocate payouts work

    How Kindling calculates advocate payouts, when payout runs happen, the four things that must be in place before money moves, and how to pay one advocate now.

  • Billing and pricing

    What Kindling costs — subscription plans, per-advocate seats on monthly plans, and how advocate payouts are billed with the 15% platform fee at each payout run.

Insights

  • Read your analytics

    What the Kindling dashboard and analytics screens measure — impressions, spend, approval rate, effective CPM, earned media value — and how each number is calculated.

  • Earned media value

    How Kindling calculates earned media value from impressions and engagement, the settings that control it, and how to use the EMV-to-spend ratio honestly.

Conversation Opportunities

  • Conversation Opportunities

    Configure your sources, review the runs your Kindling contact prepares, and publish approved conversations to your advocates one at a time.

Reference

  • Connect Kindling to your AI assistant

    Connect your Kindling workspace to Claude, ChatGPT, Cursor, or another MCP client: setup steps, the eleven read-only tools, data access, security, and troubleshooting.

  • Emails Kindling sends

    Every email Kindling sends to your team and to your advocates, what triggers each one, who receives it, and when scheduled sends go out.

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